One of our objectives for quality is to maintain a delivery reliability (actual delivery vs confirmed delivery) on a minimum of 95 %.
For the last 6 years, our average delivery reliability was:
2018/19: 98,20 %
2017/18: 95,38 %
2016/17: 97,00 %
2015/16: 95,00 %
2015: 95,10 %
2014: 97,90 %